This Privacy Policy explains how Yaxing Cable ("we", "us" or "our") collects, uses, stores and protects the information you provide when you visit our website at yaxingcables.com or contact us through it. We are a cable manufacturer based in Wuhan, Hubei, China, serving business customers worldwide. By using this website or submitting an inquiry, you agree to the practices described below.
1. Information We Collect
We only collect the information we need to respond to your business inquiries. This includes:
- Information you provide directly. When you complete an inquiry or quote-request form on our website, we collect the details you enter — typically your name, email address, country and the message describing the cables and quantities you are interested in.
- Communication records. If you contact us by email, phone or WhatsApp, we keep a record of that correspondence so we can quote accurately and follow up.
- Technical information. Like most websites, our servers and any analytics tools may automatically record limited technical data such as your browser type, approximate location and the pages you view. This information is used in aggregate and does not identify you personally.
We do not knowingly collect sensitive personal data, and we do not require you to create an account to browse this website or request a quote.
2. How We Use Your Information
We use the information you provide for the following purposes:
- To reply to your inquiry, prepare a quotation and send product datasheets or technical documents you have asked for;
- To follow up on an ongoing enquiry, order or project and to provide customer support;
- To arrange samples, factory audits or shipping when relevant to your request;
- To improve the content and performance of our website;
- To meet our legal, accounting and regulatory obligations.
We do not use your details for automated decision-making, and we do not sell your personal information to third parties.
3. Cookies and Analytics
Our website may use cookies and similar technologies to help the site function correctly and to understand how visitors use it. Cookies are small text files stored on your device. We may use:
- Essential cookies that are required for the website to operate;
- Analytics cookies that help us measure traffic and improve the site in aggregate.
You can control or delete cookies through your browser settings at any time. Disabling some cookies may affect how parts of the website work.
4. Third-Party Services
To operate our website and respond to inquiries, we may rely on trusted third-party service providers, for example:
- Website hosting and content-delivery providers;
- Form-handling and email services that deliver your inquiry to our sales team;
- Web analytics tools that report anonymous usage statistics.
These providers only process information on our behalf and to the extent needed to deliver their service. We do not authorise them to use your information for their own purposes.
5. Data Retention
We keep the information you provide only for as long as it is needed for the purposes described in this policy — usually for the duration of our business relationship and for a reasonable period afterwards to meet legal, tax and record-keeping requirements. When information is no longer needed, we take steps to delete it or render it anonymous.
6. Data Security
We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please avoid sending highly confidential information through website forms.
7. Your Rights
Subject to applicable law, you may have the right to request access to the personal information we hold about you, to correct or update it, to request its deletion, or to object to or restrict certain uses of it. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable time.
8. Children's Privacy
Our website and services are intended for businesses and professional buyers. We do not direct our website to children and do not knowingly collect personal information from anyone under the age of 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
- Yaxing Cable
- Email: sales@yaxingcables.com
- Address: Wuhan, Hubei, China